400 jobs will be created over the next 12 months in Sheffield by Voice, a company that offers telemarketing services to clients like Sky and Eon.
Company Director Jonathan Wall says he has found the formula not only to survive the last five difficult years, but also to expand.
“We started the company almost five years ago. We moved in with eight telephone executives and ourselves on day one. We’ve grown month by month ever since. In fact we’ve grown 100% each year.”
Voice Telemarketing Ltd currently employs around 400 people and they will be creating 400 more jobs over the next few months. Their client base is considered as one of the most prestigious in the market.
Mr. Wall pointed to two reasons that his company was not affected by the economic crisis. He supports that the type of business they are running is the first and most important of them.
Right at the cutting edge of direct marketing Voice aims to get immediate results to its clients who spend their marketing budget with the aim of getting immediate results back for the lowest possible cost.
“The other reason that we’ve been successful is because of the investment we’ve put into our business and our people.”
Training
The level of training that they provide to their employees makes a long-term-career in the company a possibility. As Mr Wall explained they want their staff to stay in the company for the long term and be ready for further development. Ideally in the future this means experienced staff who understand the functionality of the business.
“We will train and develop intelligent individuals who want a career. Unlike other call centres and agencies we don’t just want individuals who just fancy a short-term job. What we offer is a progression plan.”
The company is important for the city of Sheffield as it currently employs 400 local people and will create 400 more the next 12 months with the opening of their new offices.
The jobs that will be available range from telephone executives, team leaders and operation managers with the possibility to progress into higher positions.
As for the future of the company Mr Wall supported that the aim is not to become the biggest in the industry but to become the best.